Section 3: Core Values/Norms of Behavior of DOH Officials and Employees

The DOH CAR adopts the Norms of Behavior for Officials and Employees of the Department of Health stated in Administrative Order No. 2007-0042 dated December 27, 2007. This policy is based on Republic Act No. 6713, “An Act Establishing a Code of Conduct and Ethical Standards for Public Officials and Employees”.

Section 3.1 Core Values of the DOH

The DOH CAR is committed to upholding the highest standards throughout the agency to enhance the quality and efficiency of public service. DOH CAR officials and employees shall accept personal restrictions that might be viewed as burdensome by the ordinary citizen and shall do so freely and willingly. In particular, DOH CAR officials and employees shall conduct themselves in a way that is consistent with the dignity and mandate of the agency. To this end, all DOH CAR officials and employees shall observe the following core values in the discharge and execution of their official duties:

  1. 1. Integrity – Doing what is morally right and proper.
  1. Excellence – Striving for the best and taking pride in the calling and practice of one’s profession according to ethical standards and applying appropriate technical knowledge to best serve the public.
  1. Compassion and respect for human dignity – serving anybody with sympathy and benevolence irrespective of race, sex, creed or religion and upholding the sanctity of human life.
  1. Commitment to public interest and democracy – always uphold the public interest over and above personal interest. All government resources and powers of their respective offices must be employed and used efficiently, honestly and economically, particularly to avoid wastage in public funds and revenues.
  1. Professionalism –Performing one’s duties with the highest degree of excellence, intelligence, skills and utmost devotion and dedication to duty. Endeavor to discourage wrong perceptions of their roles as dispensers or peddlers of undue patronage.
  1. Teamwork – Giving full coordination and cooperation with the mindset of achieving optimum result.
  1. Stewardship of the environment – pro-actively preserving and sustaining environmental resources.
  1. Political Neutrality – Providing service to everyone without unfair discrimination and regardless of party affiliation or preference.
  1. Simple Living – leading a modest life commensurate to one’s position and income, and not indulging in extravagance or ostentatious display of wealth in any form.

Other values/norms adhered to are justness and sincerity, responsiveness to the public, nationalism and patriotism, and commitment to democracy.

Section 3.2 Rules on Fidelity to Duty

  1.  DOH CAR officials and employees shall, at all times, exhibit utmost respect to the public and maintain a deep sense of commitment to the mandate of the office.
  2. DOH CAR officials and employees shall not discriminate against or dispense undue favors to anyone. Neither shall they allow kinship, rank, position, affiliation or favors to influence the performance of their official acts or duties. They shall endeavor to discourage wrong perception of their roles as dispensers or peddlers of undue patronage.
  1. DOH CAR officials and employees shall perform their duties efficiently, promptly, and without bias or prejudice.
  2. DOH CAR officials and employees shall avoid any impropriety and the appearance of any impropriety in all of their activities.
  1. DOH CAR officials and employees shall not engage in conduct incompatible with the faithful discharge of their official duties.
  1. DOH CAR officials and employees shall, at all times, perform official duties properly and diligently. They shall fully commit themselves to the duties and responsibilities of their office during working hours.
  1. DOH CAR officials and employees shall not discriminate or manifest, by word or conduct, bias or prejudice based on race, national or ethnic origin, gender, political belief or affiliation.
  1. DOH CAR officials and employees shall use the assets and resources of the office, including funds, property, goods and services, economically, productively, effectively, only for official activities, and solely for the purpose required by law.
  1. DOH CAR officials and employees shall carry out their duties and responsibilities as public servants with utmost and genuine courtesy, fairness, honesty and in compliance with the law.
  1. DOH CAR officials and employees shall submit performance reports and other documents required by law, such as Statement of Assets and Liabilities and Net Worth (SALN), Income Tax Returns and other public documents as may be required by the agency.

 Section 3.3 Rules on Transparency

  1.  DOH CAR officials and employees shall extend prompt, courteous, adequate and effective service to the public.
  2. DOH CAR officials and employees shall state their policies and procedures in clear and understandable language, ensure openness of information, public consultation whenever appropriate, encourage suggestions, simplify and systematize policy, rules and procedures.
  3. DOH CAR officials and employees shall, at times, exercise transparency in all transactions, contracts, relationship and interest of the agency especially if it involves public interest.
  4. DOH CAR officials and employees shall, at all times, make accessible all public documents and transactions for inspection by the public within reasonable working hours provided it is not in violation of the rule of confidentiality required by existing laws, rules and regulations.

Section 3.4 Rules on Confidentiality

  1.  DOH CAR officials and employees shall not disclose any confidential information acquired by them in the course of or by reason of their employment in the Office. Pursuant to Section 7(c) of Republic Act 6713, otherwise known as the Code of Conduct and Ethical Standards for Public Officials and Employees, they shall not use or divulge confidential or classified information officially known to them by reason of their office and not made available to the public either:

(1) To further their private interests or give undue advantage to anyone; or

(2) To prejudice the public interest.

  1. DOH CAR officials and employees shall not alter, falsify, conceal, destroy or mutilate any public and official record which have come into their possession in the course of, or by reason of, their employment in the Office.

 Section 3.5 Rules on Conflict of Interest

  1.  DOH CAR officials and employees shall, at all times, exhibit loyalty to the public and commitment to the mandate of the DOH;
  2. DOH CAR officials and employees shall not engage, directly or indirectly, in any of the following or similar acts:

2.1. Enter into any contract with the DOH for the supply of drugs/ medicines, equipment, supplies and other related items, services, and lease or sale of property;

2.2. Participate in any official action involving a party with whom either he/she or any of his/her relatives is negotiating for future employment;

2.3. Seek additional employment or engage in any other undertaking outside the DOH that prejudices in any manner his performance of official functions, or undermines the interest of the DOH;

2.5 .Recommend any person for employment to any supplier, or any other person doing business with the DOH; or

2.6. Give undue advantage to anyone to further the personal/private interest of the DOH official/employee and the one who benefitted therefrom.

 Section 3.6 Rules on Outside Employment

  1.  Unless authorized by the head of agency, employment in the DOH shall be on a full-time basis and shall constitute the primary employment of its officials and employees.
  1. DOH CAR officials and employees shall during their incumbency shall not own, control, manage or accept employment as officer, employee, consultant, counsel, broker, agent, to any private corporation or company, unless authorized by the head of agency.
  1. DOH CAR officials and employees may engage in additional employment outside the agency, after securing the proper authority and subject to the following conditions:

3.1. The outside employment can and shall be performed outside the normal working hours;

3.2. The outside employment is not in conflict with the performance of the duties and responsibilities of the DOH official or employee, or the functions of the DOH unit;

3.3. The outside employment does not require or induce the DOH official or employee to disclose confidential information acquired in the course of or by reason of his employment in the DOH.

Section 3.7 Rules on Relations with the Public

  1.  DOH CAR officials and employees shall treat the public with utmost respect, courtesy, consideration and reason.
  1. DOH CAR officials and employees shall observe objectivity, impartiality and propriety in the performance of their official functions. They shall conduct themselves with dignity and refrain from conduct that might bring discredit or embarrassment to the DOH.
  1. DOH CAR officials and employees shall avoid making inappropriate public comments, including statements of personal opinions that can be construed as official.
  1. DOH CAR officials and employees shall commit themselves to fairness and equality. They shall take an active role in ensuring that their work environment is free from any form of discrimination and harassment.

 Section 3.8 Rules on Post-Employment

  1.  Former DOH officials and employees who have joined private institutions and whose present employment bears a direct relationship with their former positions are strictly prohibited from making transactions, directly or indirectly, with incumbent DOH officials and employees on any matter/case pending with the DOH, the approval of which had been dependent on the former DOH official/employee.
  2. Incumbent DOH personnel shall observe the following ethical standards in dealing with former DOH officials and employees:

2.1. Except as provided herein, in no instance or occasion, inside or outside the office, shall incumbent DOH officials and employees transact, directly or indirectly, on any matter with former DOH officials and employees who are presently suppliers, manufacturers, and distributors of any pharmaceutical products, hospital and office equipment and supplies; owners of services such as security, catering, janitorial; and other companies with similar dealings with the DOH.

2.2.The preceding prohibition shall likewise apply to an\y transaction with the agent or representative of said former DOH officials and employees.

2.3. By way of exceptions, the following circumstances may be considered regular and proper:

2.3.1 During DOH legal and/or administrative proceedings

2.3.2 During requests for DOH assistance.  For requests for DOH assistance, the Public Assistance Office (PAO) or the appropriate DOH agency may extend assistance to former DOH officials and employees on official business only.

2.3.3 Meeting by chance or accident, if due to some unavoidable circumstances, there is a meeting by chance or accident between an incumbent DOH official or employee and a former DOH official employee who is covered by the prohibitions under this rule, this meeting shall not be considered a violation of this order.

  1. In order to discourage the wrong perception that they are peddlers of undue patronage, no incumbent officials and employees shall recommend the hiring of services of former DOH officials and employees engaged in the private practice of their profession and/or engaged in the pharmaceutical, hospital equipment and supply businesses, security services, janitorial services, catering services.
  1. Unless authorized by law or regulation, any former DOH official or employee cannot practice his profession in connection with any matter before the DOH office or unit he/she used to work for, within a year after such resignation, retirement, or separation. Any violation hereof shall be ground for administrative disciplinary action upon re-entry into government service.

Section 3.9 Rules on Public Interest

  1. Public interest, at all times, shall be given due course, DOH officials and employees, at all times, shall not solicit or accept, directly or indirectly, any gift, gratuity, favor, entertainment, or loan, regardless of cost, in the course of their official duties and in connection with any operation being regulated or any transaction which may be affected by the functions of their office.
  2. DOH officials and employees shall faithfully observe the DOH rules on gift-giving.